Privacy Policy

This Privacy Policy outlines how ZYN collects, uses, and safeguards the personal data you provide when visiting zyn.ca or purchasing from us. We are committed to protecting your privacy in full compliance with Canadian privacy legislation, including Alberta's Personal Information Protection Act (PIPA).

We may update this policy periodically to reflect operational, legal, or regulatory changes, so we encourage you to review this page regularly.

To process your orders and provide a seamless shopping experience, ZYN collects personal information when you create an account, place an order, or subscribe to our communications. This includes your name, email address, phone number, billing and shipping addresses, age verification data to ensure compliance with provincial liquor laws, and details related to your order preferences.

ZYN is committed to keeping your data secure. We implement physical, electronic, and managerial safeguards to prevent unauthorized access, disclosure, or alteration of your personal information. All transaction processes are protected using industry-standard SSL encryption and secure checkout infrastructure.

ZYN uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and tailor content to your preferences. A cookie is a small file placed on your device that allows our web application to respond to you as an individual.

We use traffic log cookies strictly for statistical analysis to improve site functionality and performance. You can choose to accept or decline cookies through your browser settings; however, disabling them may limit your access to certain features on zyn.ca.

Our website may contain links to third-party websites or services (such as delivery partners or payment gateways). Once you leave zyn.ca, ZYN is no longer responsible for the protection and privacy of any information you provide on external sites.

We encourage you to review the privacy policies of those specific platforms before submitting personal data.

You can choose to restrict or manage the collection and use of your personal information at any time. If you have previously subscribed to ZYN’s marketing communications, you can opt out at any point using the unsubscribe link at the bottom of our emails or by contacting team@zyn.ca.

We will never sell, lease, or distribute your personal information to third parties unless required by law. If you believe any information we hold about you is inaccurate or incomplete, please contact us so we can update our records immediately.