Return Policy

If the item(s) is in saleable condition, the purchase price will be refunded within 30 days of the purchase date. If the item has been shipped outside Calgary, the shipping charges are the responsibility of the purchaser.

Faulty items—including corked, oxidized, or defective bottles—will be evaluated on an individual basis before a decision is made. If you suspect a bottle is defective, please do not discard the bottle, cork, or remaining liquid. Contact team@zyn.ca with your order details so our team can evaluate the issue and arrange a resolution.

There is an inherent risk in buying older wines. While we store all of our wines properly, wines may nevertheless be defective.

We regret that we cannot accept wines more than seven years old and cost in excess of $100 unless the producer agrees to replace the wine. A restocking fee may apply.