Return Policy

ZYN's goal is to ensure that all of our customers are satisfied with their orders. Should you need to return an item for any reason, please contact us at team@zyn.ca.

The following criteria apply in most cases:

If the item(s) is in saleable condition, the purchase price will be refunded. If the item has been shipped outside Calgary, the shipping charges are the responsibility of the purchaser.

Faulty items will be evaluated on an individual basis before a decision is made.

There is an inherent risk in buying older wines. While we store all of our wines properly, wines may nevertheless be defective. We regret that we cannot accept wines more than seven years old and cost in excess of $100 unless the producer agrees to replace the wine. A restocking fee may apply.

About ZYN.ca

ZYN.ca located in Calgary, Alberta, Canada, is one of the country's largest online providers of wine, beer and spirits. With 2 Calgary locations to serve you, as well as ZYN's online store, ZYN guarantees the best customer service and low prices on the web. Experience wine, beer and spirits with ZYN.ca!