Shipping policy

All deliveries within Calgary will be fulfilled and delivered by ZYN with some exceptions.

For any deliveries outside of Calgary, we will use a courier. It is preferred that you use a business address for shipping, but we can ship to most residential addresses and some rural addresses. Due to some courier restrictions, we cannot ship to PO boxes.

ZYN does not itself ship outside of Alberta. If you request delivery outside of Alberta, you authorize us to engage a shipper on your behalf to pick up your order from our store and deliver it as you instructed. You are solely responsible for ensuring compliance with applicable laws of the place where you have directed the courier to deliver your order.

We primarily use a specialized courier that uses temperature-controlled vehicles. Shipping during the winter and summer months is inherently risky. Please be aware that ZYN will delay shipping if we feel that there is a chance your package may be affected by extreme weather conditions.

Processing and Shipping Times

Free In-Store Pick Up

Please allow 1 - 4 business days

Delivery Within Calgary

Please allow 1 - 4 business days

Out Of City Delivery

Please allow 3 - 14 business days

Courier Information

ZYN mainly ships using ATS Healthcare and Canada Post. ATS offers delivery in temperature-controlled vehicles.

ATS and Canada Post will deliver to a business or residential address. If possible, ZYN recommends shipping to a business address for the following reasons:

1. Someone of legal drinking age must be at the address to receive the package.

2. If no one is home after two delivery attempts, there will be an additional $15.00 charge for the third attempt.

About ZYN.ca

ZYN.ca located in Calgary, Alberta, Canada, is one of the country's largest online providers of wine, beer and spirits. With 2 Calgary locations to serve you, as well as ZYN's online store, ZYN guarantees the best customer service and low prices on the web. Experience wine, beer and spirits with ZYN.ca!